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Support & workflows

Command Center for Discord

Build ticket panels, forms and support workflows so members get help without cluttering your channels.

CategorySupport
Starts onFREE
StatusAvailable

Overview

What Command Center does

A configurable support and helpdesk system for Discord communities with panels, forms, workflows, staff permissions and optional Pro Web Workspace.

Ticket Panels

Custom Forms

Support Workflows

Staff Assignment

Complete feature reference

Features by plan

The list below comes from ARVN's active module contract. Higher plans include the capabilities available on lower plans.

FREE features

3 features

Basic tickets

Create simple ticket panels and handle basic support requests.

Custom forms

Build configurable ticket forms for different support flows.

Tags, priorities and notes

Organize tickets with tags, priorities and internal staff notes. Free includes a small allowance (5 tags, 2 priorities) - Premium and Pro raise those limits.

PRO features

3 features

Web Workspace

Handle tickets from a secure web workspace outside Discord.

Password rotation

Rotate workspace passwords and optionally invalidate sessions.

Custom limits

Define custom ticket and panel limits for your server.

How it works

From setup to Discord

Configure the module in your server workspace, review its requirements and publish supported actions to Discord.

  1. 1

    Configure

    Choose the relevant channels and module settings in your ARVN workspace.

  2. 2

    Review

    Check requirements, previews and plan limits before publishing a change.

  3. 3

    Operate

    Use the module's supported actions and monitor the resulting server workflow.

Configuration

Settings and workspace tools

These are the primary settings and editor surfaces currently registered for this module.

Main settings

This module uses dedicated editors rather than a small flat settings form.

Workspace surfaces

Ticket PanelsForm BuilderWorkflow BuilderTicket InboxStaff PermissionsWeb Workspace

Responds to

Ticket.CreatedTicket.ClaimedTicket.TransferredTicket.Status ChangedTicket.ClosedWorkspace.Password Rotated

Discord requirements

Bot permissions

ARVN checks the bot's available permissions before supported operations. Grant only the permissions the module actually needs.

Required by this module

Discord permissions registered in the authoritative module definition.

View ChannelSend MessagesEmbed LinksManage ChannelsManage ThreadsRead Message History

ARVN AI

AI-assisted, confirmation-bound management

ARVN AI can explain the module and prepare supported changes. Execution support is always limited by the module contract, server permissions and confirmation boundaries.

Review proposed configuration changes before anything is applied.

Run supported changes through a Dry Run before execution.

Apply supported, confirmed changes through the ARVN workspace.

Uses a dedicated Command Center operator, not the generic module-config write path.

FAQ

Questions about Command Center

Is Command Center available now?

Command Center is registered as an available ARVN module. Individual features still depend on your server plan.

Which plan do I need?

The module starts on the FREE plan. The feature reference above shows when individual Premium or Pro capabilities become available.

Can ARVN AI configure it for me?

ARVN AI can explain and prepare supported module changes. Preview, Dry Run and execution availability are shown above and remain subject to permissions, confirmation and safety checks.

Does the module receive more Discord access than listed?

The permission list above is generated from the module's registered definition. Server owners should grant only the permissions needed for the features they use.

Ready to configure Command Center?

Open your ARVN workspace to review your server, module access and available settings.

Get started